The start was a bit stressful. We couldn’t find the contact person at the designated meeting point as quickly as we had expected. After searching for a while, a man appeared wearing a small badge on his shirt and a cord around his neck. Since we had already been looking everywhere and almost no one seemed to know anything about the company, we started to feel slightly panicked and even wondered if we had been scammed. He also arrived a little later than the indicated time. However, when we approached him, it turned out he was indeed the person who led us to the rest of the group. At that moment, a sense of relief set in, we finally felt we were in good hands. It did take some time before our guide arrived, and the waiting was a bit unpleasant. [It’s important to arrive well in advance at each location to ensure you’re on time and able to enter without issues.]
Then our guide arrived, and from that point on, I can only write praise. She is truly a powerhouse. You simply cannot miss her voice, she speaks loudly and clearly. She engages actively with the group and makes sure to keep everyone involved. She prepared us well for the waiting time and filled it with genuinely interesting facts and historical insights, which made the long wait much more bearable. Unfortunately, the “skip-the-line ticket” didn’t quite feel like it, as one of the gates was closed—this remained somewhat unclear. In total, we ended up waiting in line for an hour and forty-five minutes.
That said, the guide was very attentive, making sure no one cut in line. She confidently addressed anyone who attempted to do so, which was both reassuring and impressive to witness. She frequently checked in to make sure everyone was doing okay. It was also helpful that people were walking around selling ice-cold water in the heat for just €2.
As an additional suggestion, it would be helpful to inform participants in advance to bring food and drinks, as it can be a long day. This simple tip would have benefited many people in the group and made the experience more comfortable overall.
Once inside, everything went smoothly. The guidance within the church was engaging and informative. She even arranged for a priest to give our group a blessing, which was a very special moment. She was a warm, energetic, and passionate guide with many wonderful stories to share. The experience was absolutely worth it. Once again, thank you for this memorable tour. We loved her very much!!!! xxx